Important issue with Elementor

  • Resolved eudoraluna33

    (@eudoraluna33)


    12 months ago

    Hi there,

    I have a serious issue between your very good plugin and Elementor site builder right now. When your plugin is active, Elementor will return me this error page when I try to edit pages and posts:

    and suddenly, when I deactivate Minimal Coming soon, everything is ok and I can edit posts and page normally!

    I tried also to deactivate all security plugins on my site with yours active, and the error message still appeared every time and at every attempt to edit my pages.

    Before to deactivate your plugin, I tried all the tasks recommended by Elementor guide in order to fix this error, and nothing worked until I deactivated your plugin. I’m so sorry about it, your plugin is so good!

    What could be the cause of this problem? I don’t know what to do in order to use your plugin and Elementor at the same time!

    Thanks in advance

    Valentina

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Alexandru Tapuleasa

    (@talextech)

    I just tested it with the latest Elementor free v3.17.3 and everything seems to be working fine (editing pages, preview etc.). I understand that just disabling Coming Soon fixes it for you but there might be something more going on and the issue only coming up when both Coming Soon and another plugin/server setting/other factor exists which I can’t reproduce. And without being able to reproduce it I have no idea what can be done to fix it ??

    Thread Starter eudoraluna33

    (@eudoraluna33)

    Thank you so much Alexandru! Very kind of you! I’ll try to fix it by myself ??

    Thread Starter eudoraluna33

    (@eudoraluna33)

    EDIT: I FIXED IT! Goin’ to explain what I did to resolve it. ??

    All you have to do is to enable the option “Show normal website to logged users” in the Basic options; it was disabled by default. And that’s it!

    I hope it will be useful to someone else out there.

    Thanks,

    Valentina

    Plugin Author Alexandru Tapuleasa

    (@talextech)

    That’s odd… I actually thought of that already and it made no difference for me if that option is ON or OFF ??

    But thanks for writing that! maybe it will help other users and I’ll keep it in mind as well.

    Thread Starter eudoraluna33

    (@eudoraluna33)

    I understand it. There’s so many configuration options possible for every single site (server options, that can vary etc). However, you’re welcome!

    Valentina

Viewing 5 replies - 1 through 5 (of 5 total)
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