• Resolved snudi31

    (@snudi31)


    I have to desinstall it…. and 5.2.0 had a zoom problem : very low quality when zoom….

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Slava Abakumov

    (@slaffik)

    Thank you so much about the report!

    I’m really sorry you faced with this issue. The new v5.2.2 is already live that addresses that.

    Please reach out to support on wp-pdf.com and they will give you a ZIP file to speed up the upgrade for you, or you can click the “force” link on the Update page of your site to get the newer version.

    Thread Starter snudi31

    (@snudi31)

    Where is the “force” link on the Update page? ?

    Plugin Author Slava Abakumov

    (@slaffik)

    Thread Starter snudi31

    (@snudi31)

    OK, I did and I’m 5.2.2

    but now there is a serious quality problem when full screen or zoom. See the 1st pdf with Pdfembedder and the second without.

    It’s really a problem for a paid plugin “premium” ??

    https://snudifo31.com/projet-nouvelles-circonscriptions-rentree-2024-cartes/

    • This reply was modified 5 months, 2 weeks ago by snudi31.
    Plugin Author Slava Abakumov

    (@slaffik)

    I see, thanks for pointing that out.

    The issue is in different approaches used to render the file. Our approach gives so much more flexibility but also means that we are using technology to render the file that we can actually control.

    The 2nd file is rendered at a better quality with the tradeoff of zero configurability.

    In our future releases we will definitely pay attention to improving render quality while still preserving the configurability and flexibility in mind.

    Thread Starter snudi31

    (@snudi31)

    I understand but how much time will I stay with this low quality ?!

    You can understand I need clean pdf on the website :/

    Hi snudi31?

    Which plugin are you using for this second PDF please?
    (I’m also tired of waiting for a plugin that doesn’t fix anything…)

    Thanks

    Thread Starter snudi31

    (@snudi31)

    It’s just WordPress’ default built-in pdf reader.

    I admit I’m exasperated too. My current problem is that the zoom is of poor quality on PC with PDF Embedder Premium….
    If the creator can tell us when the zoom problem (on PC Chrome or Edge in particular) will be fixed, that would be great…

    Ok, thanks

Viewing 9 replies - 1 through 9 (of 9 total)
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