• Resolved polcruz

    (@polcruz)


    Hola,

    Cuando subo mi archivo de productos CSV mediante el importador de Woocommerce, solamente se sube hasta la fila 31 del archivo. He probado con el CSV original que facilita woocommerce en su web y también usando el CSV que se descargar al exportar los productos desde woocommerce. Y no hay manera de que suba los productos más allá de la fila 31 del archivo CSV. La verdad es que ya no se que más intentar.

    Gracias por vuestra ayuda

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hey there, @polcruz! Thanks for contacting us. I’m happy to help you.

    Is there anything different between the products that are imported and the ones that aren’t?
    Does something changes on the table?

    Do you mind sharing the CSV so we can take a look?
    You won’t be able to share it directly here, but you can do it on https://quickforget.com/
    just please make sure to allow enough time so we can see it before it expires ??

    Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter polcruz

    (@polcruz)

    Hi Carolm,

    Thanks for your help.

    No, there isnt difference between products.

    For CSV file, I downloaded the official woocommerce template and I substituted the values: https://quickforget.com/s/20f70df98b34c4d1c12de5351fc622d1c3eb16d467552124

    Here you have the System status report: https://gist.github.com/polcruzf/8cf30d038b17d1ea073b27e06988130d

    Here you have the Fatal error logs: https://gist.github.com/polcruzf/b93c6043ca5a9999ceedbfffeae875cd

    Thank you very much for your help

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello polcruz

    Thank you for your reply.

    I have reviewed the CSV file you shared.
    There appears to be a problem with the format of the CSV file.
    All the Type value for all products is set to Variable and there is no product with Type Variation.

    Check this screenshot.
    Usually, variable products have one Variable type row, this is the main variable product (T-Shirt).
    Then under it, you will see multiple Variations (T-Shirt Red, T-Shirt Blue, T-Shirt Black).

    I recommend creating two variable products manually via the WordPress dashboard.
    Then export those products to see how the CSV template for Variable products is formatted.
    Then use can use that format to import new products.

    Please let me know if you need further assistance. ??

    Best regards.

    Thread Starter polcruz

    (@polcruz)

    Hi Zubair,

    Thanks for your help.

    I knew about the types of products. But it is not the problem. The products imported are only until line 31. I can change the type of product, but woocommerce only will import until line 31. If I there were only one product variable with 50 variation, woocommerce will only import until line 31 (I tried it).

    Best regards,

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @polcruz

    If I there were only one product variable with 50 variation, woocommerce will only import until line 31 (I tried it).

    This is unusual, and I couldn’t replicate this issue locally or even on my live testing site. However, there could be several reasons why this is happening, such as server limitations or a plugin conflict.

    First, I recommend increasing the PHP memory limit and max execution time on your server. You can do this by contacting your hosting provider or by modifying the wp-config.php, php.ini, or .htaccess files.

    Next, try disabling all plugins except WooCommerce and then try the import again. If it works, then a conflict is likely with one of your plugins. You can then enable them to identify the problematic plugins one by one.

    I hope this helps! Please let us know how it goes or if you need further assistance.

Viewing 5 replies - 1 through 5 (of 5 total)
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