import wont start

  • Resolved hdpixeldesign

    (@hdpixeldesign)


    3 years, 10 months ago

    Hello
    Love the plugin ?? my hat goes of to you ??

    I have purchased a new server with plesk CP and 240GB space.

    If I try and load a blank WordPress backup, all runs fine; however, if I try and run my actual backup (1.2gig), the process won’t start.

    This is what I get in Google search console

    JQMIGRATE: Migrate is installed, version 3.3.2
load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.7.1:2 POST https://whuk-65933.whukhost.com/wp-admin/admin-ajax.php?action=ai1wm_import&ai1wm_import=1 413
send @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.7.1:2
ajax @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.7.1:2
s.ajax.s.ajax @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.7.1:5
__webpack_modules__.814.FileUploader.upload @ import.min.js?v=7.42&ver=5.7.1:1101
(anonymous) @ import.min.js?v=7.42&ver=5.7.1:978
__webpack_modules__.936.Import.checkDiskSpace @ import.min.js?v=7.42&ver=5.7.1:287
(anonymous) @ import.min.js?v=7.42&ver=5.7.1:972
dispatch @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.7.1:2
v.handle @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.7.1:2
import.min.js?v=7.42&ver=5.7.1:1131 Uncaught Error: error
    at Object.error (import.min.js?v=7.42&ver=5.7.1:1131)
    at c (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.7.1:2)
    at Object.fireWith [as rejectWith] (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.7.1:2)
    at l (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.7.1:2)
    at XMLHttpRequest.<anonymous> (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.7.1:2)
error @ import.min.js?v=7.42&ver=5.7.1:1131
c @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.7.1:2
fireWith @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.7.1:2
l @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.7.1:2
(anonymous) @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.7.1:2
load (async)
send @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.7.1:2
ajax @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.7.1:2
s.ajax.s.ajax @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.7.1:5
__webpack_modules__.814.FileUploader.upload @ import.min.js?v=7.42&ver=5.7.1:1101
(anonymous) @ import.min.js?v=7.42&ver=5.7.1:978
__webpack_modules__.936.Import.checkDiskSpace @ import.min.js?v=7.42&ver=5.7.1:287
(anonymous) @ import.min.js?v=7.42&ver=5.7.1:972
dispatch @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.7.1:2
v.handle @ load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.7.1:2

    I have checked my server error logs and I don’t have any errors relating to it.

    All my resources have been allocated to the single domain, 240GB space, 8g memory

    I have been trying for 2 days now, and I am assuming it will be something to do with the server settings, but I can not solve it.

    The testing server is different to the liver server so extracting and updating manually every time could be an issue

    If you have any advice, it really would be appreciated.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Yani

    (@yaniiliev)

    Please read these this guide: How to Increase Maximum Upload File Size in WordPress

    The easiest way to figure out the problem is to request error logs from your hosting provider for your website, then examine them around the time when you tried to upload the file.
    You will see what limit you have encountered and increasing it will solve the issue.

    The settings in PHP that you likely need to adjust are:

    • upload_max_filesize – set this to a value > than your backup
    • post_max_size – set this to a value > than your backup
    • memory_limit – set this to a value > than your backup
    • max_execution_time – set this to 0 (infinite)
    Thread Starter hdpixeldesign

    (@hdpixeldesign)

    Thank you for getting back to me so quick

    all php setting have been updated as far as I can tell, upload is currently set to 8G

    Thread Starter hdpixeldesign

    (@hdpixeldesign)

    max_execution_time = 0
    memory_limit = 8000M
    post_max_size = 8000M
    upload_max_filesize = 8G

    Plugin Author Yani

    (@yaniiliev)

    The easiest way to figure out the problem is to request error logs from your hosting provider for your website, then examine them around the time when you tried to upload the file.
    You will see what limit you have encountered and increasing it will solve the issue.

    Thread Starter hdpixeldesign

    (@hdpixeldesign)

    Hello
    As mentioned I have already checked my error logs and I don’t have any errors showing

    Thread Starter hdpixeldesign

    (@hdpixeldesign)

    found another error log

    2021-04-29 16:59:33 Error *4161 client intended to send too large body: 1222703610 bytes nginx error

    but I have around 160GB free

    this is so strange

    Plugin Author Yani

    (@yaniiliev)

    Use a search engine and search for this exact error message: https://duckduckgo.com/?q=client+intended+to+send+too+large+body&t=hc&va=u&ia=web
    It will tell you what the issue is and how to fix it.

    Thread Starter hdpixeldesign

    (@hdpixeldesign)

    Hello Yani

    We have made a few changes since.

    here is the latest error

    (70007)The timeout specified has expired: AH01075: Error dispatching request to :, referrer........

*968 upstream timed out (110: Connection timed out) while reading response header from upstream
    cat timeout.conf
proxy_connect_timeout 600;
proxy_send_timeout 600;
proxy_read_timeout 600;
send_timeout 600;

    just setting them to 1400 and going to try again, as its staying on 100% for a few minutes before producing the errors so assuming its copying time

    • This reply was modified 3 years, 10 months ago by hdpixeldesign.
    Plugin Author Yani

    (@yaniiliev)

    You should consider hiring someone so that you can give them direct access to the site for a far more efficient fix than we can provide here.

    Please try https://jobs.wordpress.net/ or https://jetpack.pro/ and do not accept any hire offers posted to these forums.

Viewing 9 replies - 1 through 9 (of 9 total)
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