• Resolved userweb

    (@userweb)


    I’m trying to import a csv with different products, among the csv fields I have an “Images” field and a “Video” field, in these fields there are the urls to the server on which the images and videos can be viewed, after importing the csv, the images are visible in Woocommerce and appear as featured images but I don’t see the videos anywhere, is there a problem with importing video links in Woocommerce or am I doing something wrong? If I put the video urls in the “Images” field of the csv, could I view the videos instead of the images in the same position where I view the images now?
    Thanks

Viewing 15 replies - 1 through 15 (of 21 total)
  • Hi @userweb,

    Thank you for reaching out.

    WooCommerce’s built-in product CSV importer does not support video URLs as described here. It’s designed to import images, but not videos. That’s why you’re not seeing the videos after the import.

    When you put the video URLs in the “Images” field, the importer will attempt to download and set them as featured images, which will not work because they are not images.

    To display videos on your product pages, you might need to use a plugin like Product Video for WooCommerce that allows you to add videos to your product galleries. After installing such a plugin, you would then manually add your video URLs to each product in your WooCommerce dashboard.

    I hope this clarifies the situation. If you have any more questions, feel free to ask.

    Thread Starter userweb

    (@userweb)

    Hi thanks for the help, unfortunately manually adding thousands of products is impossible for me, isn’t there a plugin with which it is possible to import the csv with the video urls in bulk?
    Thanks.

    Hi @userweb,

    unfortunately manually adding thousands of products is impossible for me, isn’t there a plugin with which it is possible to import the csv with the video urls in bulk?

    Manually adding thousands of products can indeed be quite challenging.

    To achieve your desired results, I’d recommend you first install the Product Video for WooCommerce, then use the Product CSV Import Suite for WooCommerce to import your products via a CSV file, including the video URLs.

    Please note that these are premium plugins that offer a 30-day money-back guarantee should they not meet your needs.

    Take them for a spin and let us know if this helps.

    Thread Starter userweb

    (@userweb)

    Otherwise, using the “iframe” tag and embedding the video urls in the “description” field in the csv? Would that work?

    Hi @userweb,

    I’m afraid the “description” field in the CSV cannot interpret HTML tags like “iframe”. Therefore, embedding video URLs directly in this field won’t work.

    You can add the video URLs in the product description on your WooCommerce site manually after you’ve imported the CSV.

    I hope this information helps.

    Thread Starter userweb

    (@userweb)

    Hi, I tried and it worked partially, in many products the videos are played, in some not, I don’t know the cause of this behavior but for many products it worked, and that’s a good thing.

    Hi @userweb,

    I’m glad to hear that the videos are working for many of your products. However, I understand that you’re experiencing issues with some of them not playing.?

    Are you using any plugin to have the videos played in your product description or otherwise?

    Thread Starter userweb

    (@userweb)

    No I’m not using any plugin to play videos, should I use any in particular?

    Hi @userweb,

    No I’m not using any plugin to play videos, should I use any in particular?

    Please share your site URL so that we can view how the videos are rendering. The reason I’m asking this is because, by default, WooCommerce does not support videos as product descriptions.

    Looking forward to hearing back from you.

    Thread Starter userweb

    (@userweb)

    For privacy and commercial reasons I can’t share the url but I could privately.

    We respect your privacy @userweb.

    You can instead share a video or screen recording on how the videos are displaying on your store. This way, we can have a better understanding on how the videos are rendered on your store.

    Thank you.

    Thread Starter userweb

    (@userweb)

    Are you going to share it here on the forum? Can’t I send it privately? Thanks.

    Hey @userweb ,

    If you prefer, you can upload the video/screen recording URL by using?Pastebin. This way you can provide us with the link, keep the file visible for a few days so we can take a closer look, and then delete it. ??

    Hope this helps!

    Thread Starter userweb

    (@userweb)

    Here is a screenshot of a product page, as you can see the video is playing, it works, it was not inserted manually but I used the IFRAME tag to insert the links to the videos of each individual product in the csv of the products.
    To do this is easy because the url to the videos of the individual products is always the same, just concatenate the url to the name.mp4 of the videos already present in the csv and apply the formula to all the products, then import into Woocommerce.
    It worked for many products but not for all, but it is already a good thing.
    https://ibb.co/rZk6gwf

    Plugin Support Jonayed (woo-hc)

    (@jonayedhosen)

    Hi @userweb

    The way videos are displayed for each individual product it’s a bit tricky. WooCommerce’s built-in CSV importer is designed to handle image URLs in the “Images” field, automatically fetching and setting them as product images. However, it doesn’t natively support video URLs in the same way.

    One option is to use a video shortcode in each product description, which would allow you to embed videos dynamically. For example, you could use the following shortcode format:

    [video src="https://www.youtube.com/watch?v=tgbNymZ7vqY&t=3s"]

    You can replace the URL with your video host link. For more information about customizing the shortcode, you may find this guide useful: WordPress Video Shortcode.

    I hope this helps!

Viewing 15 replies - 1 through 15 (of 21 total)
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