• Resolved hatakazu

    (@hatakazu)


    Why are all settings lost?

    export

    post-snippets-export.cfg

    edit

    save

    post-snippets-export.cfg

    post-snippets-export.zip

    run imports snippets

    “Snippets successfully imported.”

    return manage snippets
    “Click “Add New Snippet” to create your first snippet”

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi, did you refresh the page after the import? Can you send me the zip file so I can check it? [email protected]

    Plugin Author WPExperts.io

    (@wpexpertsio)

    Hi @hatakazu,

    We are pleased to announce important news. Post snippets have been acquired by WP Experts. If being a user, you have any queries and issues, then we are solving your problems right here.

    Thanks.

    Hi,
    I have the same issue. I upgraded my MySQL from 5.5 to 5.7 and now all my snippets are gone and exactly the same happens to me as described hatakazu aboveby.
    Thanks in advance.

    wpexpertssupportteam

    (@wpexpertssupportteam)

    Hi @kenika,

    We are unable to replicate the mentioned scenario on our staging environment please make sure that you are using the latest version of the plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘import succeeds. However, the settings are deleted. initialize’ is closed to new replies.