Import stuck on progress bar

  • Resolved TransportSR

    (@transportsr)


    4 years, 10 months ago

    Trying to upload 60 products using Product Import Export Plugin For WooCommerce but the upload never gets past the revolving progress bar.

    Any advice?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @transportsr,

    Please reach us via the support link here with the importing CSV file so that we can test it.

    Thread Starter TransportSR

    (@transportsr)

    File has been sent. Thank you.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @transportsr,

    We have received your support ticket #10324.

    Our support team will follow you up from there.

    Hello, I’m having the same issue. It worked fine the first few times but now can’t even upload previous files nor sample CSVs that you provide in your documentation.

    Appreciate any help you can provide.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @maracujah,

    Could you please try deactivating all the plugin on your site except Woocommerce and Product import-export plugin and try importing. Also, check if there are any security or firewall enabled on your server. If yes, then please try disabling them also.

    If the issue still persists then please share us the screenshot of your browser console from the import screen.

    Hi

    Thanks, I have identified the problem is coming from Wordfence security plugin which was blocking the import. i’ve whitelisted my IP and now it is OK.

    Sorry for the inconvenience, and thanks for the great plugin!

Viewing 6 replies - 1 through 6 (of 6 total)
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