• Resolved antoniomanco

    (@antoniomanco)


    Hi, I proceeded to import my file which weighs 1700mb, but it stops at 12%. What could be happening?

    The page I need help with: [log in to see the link]

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  • I have the same issue

    Thread Starter antoniomanco

    (@antoniomanco)

    Hello???

    Plugin Author Yani

    (@yaniiliev)

    The easiest way to figure out the problem is to request error logs from your hosting provider for your website, then examine them around the time when you tried to upload the file.
    You will see what limit you have encountered and increasing it will solve the issue.

    The settings in PHP that you likely need to adjust are:

    • upload_max_filesize – set this to a value > than your backup
    • post_max_size – set this to a value > than your backup
    • memory_limit – set this to a value > than your backup
    • max_execution_time – set this to 0 (infinite)

    Also, please read these two guides:

Viewing 3 replies - 1 through 3 (of 3 total)
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