• Hi Qubely support team,
    I own Qubely pro, recently (3-4 days)
    Everything seems well installed, but when I want to see the library (import layout) nothing loads
    it’s like I can’t be connected to the library. Though, my recorded blocks seems to work.
    Also, The Qubely global setting in page or post can stay “set up” or can’t be saved, always come back to preset #1.

    I’ve tried to desactivate the cache plugin (litespeed cache) and try deactivating all other plugins, nothing changed.
    I use the theme Blocksy pro.

    Here is my system infos:

    Operating System: Linux
    Software: LiteSpeed
    MySQL version: MySQL Community Server – (GPL) v5.7.37
    PHP Version: 7.4.29
    PHP Memory Limit: 1024M
    PHP Max Input Vars: 10000
    PHP Max Post Size: 512M
    GD Installed: Yes
    ZIP Installed: Yes
    WordPress Environment
    Version: 5.9.3
    Site URL: https://www.dragonstreetphotography.eu
    WP Multisite: No
    Max Upload Size: 512 Mo
    Memory limit: 256M
    Max Memory limit: 512M

    Thanks for your help !
    David

    PS : I also have stackable pro plugin and its library work well.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Dear @dragonstreet2014

    I am very sorry for the issue. Please contact themeum support, because it’s a strange issue and we need to check your website properly to find & fix the issue.

    Thank you

Viewing 1 replies (of 1 total)
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