Import results in multiple copies of imported products and images

  • Resolved nordisca

    (@nordisca)


    7 years, 7 months ago

    Hi,

    We’re thinking about switching from PrestaShop 1.6.12 to WooCommerce 3.

    Almost all of products have about 2 attributes, but we wanted to try how the import goes with the base version of the plugin before purchasing the premium version.

    However, our 78 products (excluding variations – each product has about 2 variations) have now become 3219 products. Images appear to have been imported double, too.

    Is this a problem because the base version doesn’t handle attributes, or is it something else?

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Kerfred

    (@kerfred)

    You may get duplicates if you click several times on the import button while the import process is still running.

    The import of the attributes is a feature of the Premium version.
    https://www.fredericgilles.net/fg-prestashop-to-woocommerce/

    Thread Starter nordisca

    (@nordisca)

    I did not click the import button several times – by virtue of the number of products imported, I’d have had to click it 41 times. I most definitely did not do that.

    Is there some sort of a guarantee that the plugin(s) (also the multilingual one) will work properly if I buy it? I’d not like to spend so much money only that they don’t work because of some peculiarity of my PrestaShop setup.

    Plugin Author Kerfred

    (@kerfred)

    Could you send me your PrestaShop database through https://www.wetransfer.com? I’ll import it in local and will try to see what’s wrong.
    You can provide the download link through our private ticketing system on https://www.fredericgilles.net/support/

    Thread Starter nordisca

    (@nordisca)

    I’ve cleared the import and performed the import again and once again after that. Most products, but not all, are imported twice. Each time I got a different final number of products in WooCommerce.

    • This reply was modified 7 years, 7 months ago by nordisca.
    Plugin Author Kerfred

    (@kerfred)

    It is not normal. Please provide your database, and I’ll try to reproduce your problem.

    Thread Starter nordisca

    (@nordisca)

    Thank you! I just sent it to you.

Viewing 6 replies - 1 through 6 (of 6 total)
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