Import Product Images

Hi @samuelng527,

Can you please explain to us the problem by providing screenshots?
Also, kindly share with us your csv so that we can import and check it.

Hi,

May I know how can i upload the CSV file to you?

Yes, you can do that by just placing it in google drive and providing access. Once the issue is resolved, you can take the access back.

Would that work for you?

Hi,

I have uploaded to my Google Drive for the export data sample.

https://drive.google.com/open?id=0B6W5NOeFzhmobkdmUDJJNkhQQ00

Please help.

Thank you very much.

Hi @samuelng527,

I tried the csv in my website.
However, i can see that the product images are coming for me as shown below:
https://ibb.co/k7rO4Q
https://ibb.co/dGNkJk
https://ibb.co/gt4Xyk

Kindly let me know if you find any deviation from what i said in my screenshots?
Can you check it for this product at your end?

Hi,

Your website look ok, but mine is not. yyour webpage https://ibb.co/gt4Xyk is able to see the mian product image but it will not appear on my product detail page, https://theoldco.net/chapters/product/831069-001/

Please advise.

Hi @samuelng527,

As per our checking the images are imported perfectly
Image is rendering in front end as well.

BUT some of the CSS is blocking the image from display by setting width and height of the image to zero.

Marked in the screenshot by changing it to 500 via Firebug,
We request you to check the css from your side. Fixing it will fix the problem.
Image showing CSS problem : https://ibb.co/bEyedk