Thank you for contacting us.
We have checked the file you sent and downloaded it, when we check we see that the delimiter/separator has been changed to a comma ( , ) instead of semi colon ( ; ). https://prnt.sc/JWQ6I0Q6JO5K You can try to open it with a normal text editor and you would see the difference between the exported csv vs the downloaded one from Excel.
It should be something like this: ( https://prnt.sc/1ycyS2udEe6g )
Some users encounter issues with file imports because of file formatting issues, this might be caused by the editors used like Excel. I personally used Modern CSV to edit my CSV export, there is a free version of this and there is also still another software editor there for CSV that can help you properly output CSV formatting.?
Thank you