Import points from another plugin

Hi,

Thank you for reaching out back to us. This is Sangeetha from Customer Support Team.

Yes. WPLoyalty offers an option to import the customers and their points balance.

I guess the another reward plugin allows an option to export existing Customers and Points. In that case, you can export it via that another reward plugin and import it via WPLoyalty plugin.

You can follow the below steps:

• Export existing Customers and Points from that plugin
• Open the exported file in Google Sheet and prepare it like this example: https://docs.google.com/spreadsheets/d/1LY3Xa60ZwP4bqeuovE49ut2kEc5eWAAWDr4ESGmmPaA/edit?usp=sharing
• ie.., change the column tile as “email” and “points”
• Save as CSV file
• Now, purchase WPLoyalty and install it.

To know more about installation, checkout this video: https://youtu.be/fiPbyMzPyYM

• Then, go to WordPress Dashboard -> WPLoyalty -> Customers tab
• Using the option “Import”, you can import the CSV file.
• Something from: https://nimb.ws/a0MzyK
• To know more about how to import customers: (you can refer to FAQ section) https://docs.wployalty.net/customers-levels-and-vip/importing-customers-and-points

Hope this answers your question.

For further questions, please submit a support ticket using this link: https://wployalty.net/support/ and include screenshots of your specific needs.

We are eager to assist you in resolving this matter.

Thanks
Team WPLoyalty

• This reply was modified 5 months ago by sangeethasrinivasan.