Import not assigning membership level

  • I’m trying to import a test user, and while the user is created and most fields get filled, it does not get given their membership level, despite having a value of 3 under “membership_id”, matching the id # of the desired membership level. I’m also unable to retrieve any error logs from the import as the uploadse20r_im_errors.log file that the “View Log” button links to still does not exist after running the import.

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  • Thread Starter terratela

    (@terratela)

    Added a screenshot to the drive folder of the import dialogue indicating that I used the wrong datetime format despite the dialogue showing clearly that I followed it.

    Thread Starter terratela

    (@terratela)

    Seems that the cause of that was due to the date not converting to text. But after correcting that, now all I get is an internal server error and no start date imported.

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