• Resolved LesTexas60

    (@lestexas60)


    I’m trying to import forms from one site to another. The Export worked fine but on import I’m getting a security error about the file type. I added to the wp-config.php – define(‘ALLOW_UNFILTERED_UPLOADS’, true);

    I also installed a plugin but it doesn’t have the NFF file type and I can’t find the entry specifics for that type.

    Any help would be appreciated.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter LesTexas60

    (@lestexas60)

    My mistake. Cancel.

    You can’t drag the file in from your download folder, it has to be selected by the Import menu.

    Hi LesTexas60,

    Hopefully you’ll be notified about this ‘update’ – I have the same issue, form export from one site works, but form import on the other site doesn’t. Similarly to the above described issue I get an error message mentioning “not a valid format”.

    I don’t understand how you could solve the issue though. I use the Ninja Forms import feature, more specifically the Browse button to choose the exported .nff form file, but on Import button click I always get the same error message, independently of the UTF-8 encoding checkbox state.

    Could you please help me out with this – how exactly did you solve the issue?

    Thanks,
    Lunule

    Nevermind – a plugin check revealed the culprit. It’s the WP Cerber security plugin that doesn’t allow the import of .nff files.

    Thread Starter LesTexas60

    (@lestexas60)

    I kept trying to just drag the file from my local drive into the media area. Thought that would be easy. When I went to “Import” and specified my local drive where the file was downloaded to, everything worked fine.
    Hope this helps.

    Thanks, LesTexas60 – the problem on my side was caused by a security plugin. WP Cerber doesn’t allow the import of .nff files and considers the format as “not valid”, suspicious. ˉ\_(ツ)_/ˉ

    Anyways – I’m glad both of us could solve the import issues.

    • This reply was modified 6 years, 2 months ago by Gabor Lippert.
    Thread Starter LesTexas60

    (@lestexas60)

    So, Did you turn the security plugin off, import the files and then turn it back on?

    Exactly – there’s no other way to solve the conflict. So the process looks like:
    -form export from site 1
    -WP Cerber deactivate on site 2
    -form import on site 2
    -WP Cerber reactivate on site 2

    I wrote about the conflict to the NF support but they didn’t seem to be enthousiastic of the idea to fix the conflict by means of some co-working with the other plugin’s dev team – so it’s worth taking a knowledge base note of the issue and the current solution, as most probably it will not be fixed ‘officially’.

Viewing 7 replies - 1 through 7 (of 7 total)
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