Import Markers Hangs

  • Resolved davewinfield

    (@davewinfield)


    6 years, 6 months ago

    Hi! I’m New to Maps-Easy, and it is working really well for me, apart from having one issue..

    When I try to import a CSV file containing new Markers nothing actually happens after I select the CSV file other than the little import graphic running round and round – and never stopping.

    Any thoughts please? I have read the article on how to import/export already..

    Cheers, Dave

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter davewinfield

    (@davewinfield)

    I just noticed an error in the browser console:

    Uncaught SyntaxError: Unexpected identifier
    at eval (<anonymous>)
    at HTMLIFrameElement.<anonymous> (ajaxupload.js?ver=1.9.1:489)
    (anonymous) @ ajaxupload.js?ver=1.9.1:489
    load (async)
    addEvent @ ajaxupload.js?ver=1.9.1:37
    submit @ ajaxupload.js?ver=1.9.1:435
    (anonymous) @ ajaxupload.js?ver=1.9.1:312

    Plugin Author supsystic

    (@supsysticcom)

    Hello, @davewinfield

    I checked markers export/import option in our plugin right now – and it is working properly.
    The best way to identify and fix this issue – is to send us your .CSV file with markers. So we can test it and clarify – is it a global issue with plugin, or something is wrong on your server.
    You can send it to us via internal support.

    Thread Starter davewinfield

    (@davewinfield)

    Thank you for the rapid response! I’ll send the file now.

    CHeers, Dave

    Thread Starter davewinfield

    (@davewinfield)

    I think your captcha is broken.. I’m unable to submit an internal support page..

    I’m told that I may be sending automated queries, which isn;t true. Not having the issue on other sites with captcha..

    Cheers, Dave

    Plugin Author supsystic

    (@supsysticcom)

    We’ll check our captcha with developers.
    Regarding your issue – you can write us directly on support email address: [email protected]

    Plugin Author supsystic

    (@supsysticcom)

    Hello, @davewinfield

    We didn’t hear any news from you for a while. Let us know, is your problem with markers importing solved now?

    Thread Starter davewinfield

    (@davewinfield)

    Hi guys, apologies, I thought I had advised already.

    Yes. this was resolved by uninstalling and reinstalling the plugin.

    I didn’t lose any data, so very happy, thank you!

    Plugin Author supsystic

    (@supsysticcom)

    Hello, @davewinfield

    Thank you for your feedback. Our support team is always ready to help you if you’ll have some problems with Google Maps Easy plugin again.

Viewing 8 replies - 1 through 8 (of 8 total)
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