Import Kit file permissions issue

  • Hello,

    I’m having an issue with file permissions while trying to do Import / Export of a Kit. My hosting blocks write access to any folder except for ‘uploads’ and this blocks both, the creation of a kit and import from a local site too.

    I did a bit of digging into the code that creates the kits, it should be using /uploads/elementor/tmp folder but for some reason I can’t get the functionality working.

    Is the plugin using any other folder to create or unzip the kit archives?

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  • Plugin Support Joel

    (@joelsm)

    Hello,

    Thanks for reaching out! We’ve previously resolved similar concerns for many users and are ready to help you. If you have Elementor Pro, do refer to our specialized Pro support here.

    To get quicker help, please get in touch with us via ‘My Elementor‘, and we’ll be on it right away.

    Be reminded that according to www.remarpro.com’s guidelines, we can’t offer support for commercial products here. Thanks for your patience and understanding.

    Wishing you a great day!
    Kind Regards,

Viewing 1 replies (of 1 total)
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