Import is not woking with “special charecters”

  • Resolved PSS H.

    (@pssaftab)


    7 years, 3 months ago

    Hi ,

    I am using your plugin it is good.

    But I am facing a problem- Import functionality is not working with special characters .
    Eg: when I am taking post title as “Svane?gle” , product is not importing.

    Plaese help.

    Thanks
    PSS

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello PSS,

    Our “Product import export for WooCommerce” plugin support importing of Special characters. Your importing CSV should be in UTF-8 encoded. Please ensure it.
    Kindly go through a document on how to save your CSV in UTF-8 format: https://www.xadapter.com/how-to-save-csv-excel-file-as-utf-8-encoded/

    If you still facing the same issue, Let us know the error you are getting for the import. We will help you in fixing the issue. Thank you.

    Regards,
    Veeresh
    Team XA

    Hi @pssaftab,

    Our team has been able to replicate the issue.

    We are analysing this and we will get back to you on this today.

    Ando
    Team XA

Viewing 2 replies - 1 through 2 (of 2 total)
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