• Resolved pferdetermine

    (@pferdetermine)


    Hi,

    I use the pro Version of All in one WP migration for years now.
    I regularly export the data from my live website https://www.pferdetermine.de as a backup. From time to time I import those exports in my local testsite (on a Mac with MAMP).
    This used to work fine. But since the live site is getting bigger and bigger I did not do the import now for quite some time. Now I need a new import but it does not seem to work anymore. I already tried it twice: The first time it said everything was fine and I saved the permalink twice as requested – but there were no data imported. Therefore I did a new export, downloaded that new file (12 GB) and imported that file. The first step went fine. After that I had to confirm to override the database and this process runs now for 3 days.

    Where can I see if the import is still running and what it has done or if it hangs?
    Any idea what I can do to get the import done?

    Best regards,

    Kathrin George

    Btw: I tried to send you an email to your support email [email protected] but it returned with an error saying that my email was rejected by you due to spam classification ??

    • This topic was modified 5 years, 10 months ago by pferdetermine.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Yani

    (@yaniiliev)

    Hi Katrin,

    I can see 3 tickets in the past from you. Not sure why you are getting this message.
    Try this form instead https://servmask.com/contact-support

    The email that you have on file is your name ending with consulting.

    Thread Starter pferdetermine

    (@pferdetermine)

    The solution was to move the backup-file to the ai1wm-backups directory and use the backups/Sicherungen-section instead of the import. Thanks to Pim for the fast and helpful support!

    Plugin Author Yani

    (@yaniiliev)

    Happy to hear that you have it resolved.

Viewing 3 replies - 1 through 3 (of 3 total)
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