Import from StCR

  • Resolved crispress

    (@crispress)


    7 years, 10 months ago

    Hi, I’ve imported successfully from StCR. Then I saw “WordPress User IDs” in the listing. Huh? I don’t want to have WordPress users in my DB, except my very own. So I deleted all. After that they where gone in Comment Mail, not good.
    I don’t know who has created the WordPress user accounts, StCR or Comment Mail?

    I reactivated StCR and the users are still there. Comment Mail also still detects them, so I’ve tried to import them again, but nothing is imported now. How can I get them again?

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  • @crispress Neither StCR nor Comment Mail create users. I just ran a few tests, including importing StCR subscription data into Comment Mail, and no new users were created.

    However, if there are existing users that have an email address that matches an StCR subscription, Comment Mail links the imported subscription to that user.

    Otherwise, if no existing WordPress user accounts match the email address of the imported StCR subscription, you just see a “—” appear in the “WordPress User IDs” column for that subscription (i.e., there is no WordPress user associated with the subscription).

    If this doesn’t match the behavior you’re seeing, then I would suspect that you might have another plugin installed that’s causing some sort of conflict that is producing this unexpected behavior. If that’s the case, you can try disabling other plugins and re-running the import.

    —

    Comment Mail also still detects them, so I’ve tried to import them again, but nothing is imported now. How can I get them again?

    Try disabling Comment Mail Data Safeguards (Comment Mail → Config. Options → Data Safeguards), then deactivating and deleting the Comment Mail plugin. That will delete all Comment Mail data from your WordPress site. Then you can reinstall Comment Mail and try the import again.

    Thread Starter crispress

    (@crispress)

    Ok, I had too much changes in the templates already, I ended up creating them by hand. Stupid – I should have copy & paste the form stuff into text documents, but sometimes good ideas come just too late. ??

    Thanks for your fast help, Ticket can be closed.

Viewing 2 replies - 1 through 2 (of 2 total)
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