Import folder ‘gallery title’ field wasn’t being used for new gallery titles

  • Resolved xvalenti

    (@xvalenti)


    8 years, 4 months ago

    Hi

    I’m having the problem “Import folder ‘gallery title’ field wasn’t being used for new gallery titles”. I updated to the last version (2.1.56) but I am still having the same problem.

    The default used title is from other gallery. I have tried putting manually the gallery name but still does not working.

    Is there any solution?

    Xavi

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Imagely

    (@imagely)

    Sorry to hear about this @xvalenti ?? Could you take a screenshot of where you’re entering the title of the gallery? Where are you importing the galleries from? Had it ever worked for you before? If so, which version of the plugin was it working?

    Thanks!
    Becky

    Thread Starter xvalenti

    (@xvalenti)

    Hi Becky

    I am creating a gallery from “Folder Import” leaving the name in blank for folder name use. When I create the new gallery other name is used. The name is from other gallery. All new galleries uses the same name.
    I tried to put manually the name but the result is the same.

    Here you are the steps in screenshots: https://tinypic.com/r/1zvcuns/9

    Regards,

    Plugin Contributor photocrati

    (@photocrati)

    @xvalenti – I followed the steps as I understood them in your screen captures example but I am not able to reproduce the issue. Have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?

    If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.

    Also to note, in rare cases it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated you might consider temporarily switching to one of the default WordPress Twenty series themes and see if this corrects the issue as well.

    If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.

    Thanks!

    – Cais.

Viewing 3 replies - 1 through 3 (of 3 total)
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