• Resolved rickwall

    (@rickwall)


    Hi,

    we have been using your plugin for a long time now and its great.

    We have just moved hosts and had to export and then import our products using a plugin (webtoffee) but all of our products (1600+) no longer have their custom tabs such as product ingredients and other info.

    Is there any way you know of where we can export this data as well? Otherwise its a case of updating every single product page which we unfortunetly would not be able to do and would need to look for another option.

    Thanks in advance and let us know!

    Best,

    Ricky

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @rickwall,

    The custom tabs are stored on the product as postmeta, so any solution taking that into account should work. The built-in woocommerce CSV importer has an option to include post meta, and works well with out plugin.

    If you already imported the products using another method, you can probably use the woocommerce csv tool and run it as an “update” and it will match the SKU of the existing products and just update the missing information. I can’t guarantee that though (not sure how webtoffee works), so I’d recommend taking a backup before trying it.

    Let me know if that helps,
    Jon

    Thread Starter rickwall

    (@rickwall)

    Hi Jon,

    Amazing!

    I did export and import all post meta last time using the webtoffee plugin but we lost the tabs.

    But just exported the data from our old server using the built in exporter and imported that in and its worked a dream.

    Thank you so much, you just saved me a week’s worth of work ??

    Best,

    Ricky

    Hey @rickwall,

    Fantastic, glad it worked for you! I know it can be demoralizing to consider manually updating scores of products.

    Let us know if you need any help in the future!

    Best,
    Jon

Viewing 3 replies - 1 through 3 (of 3 total)
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