• Resolved jamesdclarke

    (@jamesdclarke)


    Hi there,

    I’ve installed the free version of this plugin to give it a test as I’m interesting in the pro version, but have run into a couple of problems which I’d appreciate some feedback on before paying for the pro version.

    1. When manually importing some events (using event ID), the import process doesn’t complete and leaves me with a blank white screen.

    When I look at my list of imported events, I can see the event I was trying to import, but it has no ‘start date’ associated with it and whilst it’s in my database, the event page is full of errors:

    https://www.wolverhamptonvsc.org.uk/eventbrite-event/safeguarding-training-certificate-event/

    This happens with multiple events from different organisers, but not every time I try and import something – the problem seems to be totally random, but certain events will just not import correctly, however many times I try.

    2. I have used the shortcodes to try and show a 2 column layout and also show events from certain categories, but these shortcodes seem to be ignored completely?

    On this page: https://www.wolverhamptonvsc.org.uk/eb-test/

    I have this code:

    <h2>All events</h2>

    [eventbrite_events col=”2″]

    <h2>External</h2>

    [eventbrite_events category=”external″]

    Any help with these issues would be appreciated and then I’ll be happy to buy the pro version, but I’m reluctant to do this if the app doesn’t function correctly.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Xylus Themes

    (@xylus)

    Hello @jamesdclarke,

    Sorry for late reply. We are not allwoed to provide pro support here, You can contact on our website here with details and we can help you.

    You need to provide link of event your trying to import and your website link so we can check. You can also create pro version demo here and check output by importing events.

    We are happy to help.

    thanks

Viewing 1 replies (of 1 total)
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