Import Demo broken / Not working

  • Hello,

    I’m trying to add a one page demo (Coach, and try with Megagym too) to a fresh wordpress install on a apache serveur with php 7.2. But when i import the demo (automatically OR manually) it looks like there is no css as you can see on this screen : https://www.casimages.com/i/190417113001920747.jpg.html or on the link.

    I don’t know what to do to have a demo working. (as i can see there is no elementor class in the html generated by the import demo)

    Could you help me ? did i do something wrong ?

    Thank you

    OceanWP v1.6.6
    Wordpress v5.1.1
    Php 7.2
    Elementor v2.5.14

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Theme Author oceanwp

    (@oceanwp)

    Hello, there is usually this issue when Elementor is not activated, when I check your source code, I don’t see any Elementor scripts, is the plugin activated?

    Thread Starter simd59

    (@simd59)

    Hello.
    Thank you for your quick answer.
    Yes it’s activated : https://www.casimages.com/i/190417115146448821.jpg.html

    • This reply was modified 5 years, 11 months ago by simd59.
    Theme Author oceanwp

    (@oceanwp)

    Unfortunately, the support is very limited on the forum, I cannot ask login details to see what can be wrong.
    You have this problem even when you try to import the demos manually?

    Thread Starter simd59

    (@simd59)

    Yes i tried to import the demo Coach manually too ?? That’s a shame, your theme seems very good.

    Thread Starter simd59

    (@simd59)

    I’ve just looked at the code, and the are elementor script and css. But there is not class on html tags generate by the import of your demo.

    Theme Author oceanwp

    (@oceanwp)

    This is very very weird, if you cannot import the demo manually via the XML file, contact your host and explain to them because it can be a memory limit.

Viewing 6 replies - 1 through 6 (of 6 total)
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