Import CSV Issue

  • Resolved fotokart

    (@fotokart)


    3 years, 8 months ago

    Hi,

    We have been importing our products to our online shop with “import tool” successfully for a long time. After a recent WC update, the importer could not import the regular/sale price fields as well as stock management and status fields. (Other fields are just fine) Is there a recent limitation in import tool or it might be a bug?

    Screen:
    https://ibb.co/W0sr64z

    Thanks,
    Güray

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @fotokart,

    Most often, import issues occur because some plugins or themes turn out to be incompatible with WooCommerce.

    A common recommendation would be to disable all other plugins except WooCommerce to find out which one causes a conflict and temporarily switch to the WordPress default Storefront theme. Also, to avoid accidental unwanted changes it is advisable to backup your data before any CSV import.

    For more detailed instructions about conflict testing, check out this – How to test for plugin and theme conflicts (https://docs.woocommerce.com/document/how-to-test-for-conflicts/).

    Please let us know how that goes.

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    We’ve not heard back from you in a while so I’ll go ahead and mark this thread as resolved. Hopefully, you were able to find a way forward with the issue.

    Please feel free to create a new thread on the forum if you need further help.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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