• Resolved Patrick

    (@pglad)


    Hi, I have some of my quizzes set to ‘Immediately mark answer as correct or incorrect’. This was working as it should when the quizzes were first set up, but it seems to have stopped working – the answers are no longer shown right away. I don’t know this first started happening, I have tried disabling all my plugins to see if any of those was causing a problem but the problem continued to occur.

    Regards
    Patrick

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Harmonic Design

    (@harmonic_design)

    Thanks for sending a link.

    There is a critical error on your site that looks to be caused by siteground’s (your host) infamously terrible caching plugin. Basically, the HD Quiz scripts aren’t even able to load because of this error.

    I strongly recommend disabling the sitegrounds plugin and installing a better cache solution (I always recommend WP Fastest Cache – it’s amazing!). If not, then I suggest taking a look at the sitegrounds plugin settings and trying to clear the cache it has built. With a bit of luck, when it rebuilds the cache it will fix the error.

    Thread Starter Patrick

    (@pglad)

    Thanks for the quick reply. I tried both of those suggestions but unfortunately the problem remains.

    Thread Starter Patrick

    (@pglad)

    Update – the problem now seems to have rectified itself, maybe just needed a bit of time after clearing the cache. I am now using WP Fastest Cache (which I originally had before moving to Siteground). Thanks very much for your help!

Viewing 3 replies - 1 through 3 (of 3 total)
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