Images wont show

The images that are added to the reviews won’t appear on the review. Not on our side or the customer’s side.
As you’ll see, the review left by Jacob does not have an image. He has tried numerous times but the image just won’t appear.
I have checked in the settings and the product settings, reviews are enabled but it’s obviously not the issue because reviews do show. The images just won’t.
I also checked in the Photo Reviews for Woocommerce settings and picture reviews are enabled.
He also resized the image so it’s smaller but it still doesn’t show.
He also tried it on his mobile and desktop but it still won’t show.
Please help?
Thank you

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