• I have just installed this theme and have been trying to get the site up but each time I try to upload an image to add to the Media Library it wont load. I can see it goes to themes.php and then stops.

    Any idea how I can get this working?

Viewing 6 replies - 1 through 6 (of 6 total)
  • More info needed:
    What file types are you attempting to upload?
    What size are the images?

    Please describe each step in the image upload, and any screen messages you see.

    Thread Starter leighross

    (@leighross)

    I don’t even get to that point – It doesn’t even open up my file window when I click the upload button

    Thread Starter leighross

    (@leighross)

    I don’t get any error messages, it just doesn’t do anything.
    At the bottom of the screen the url comes up to show it is looking at upload.php but it doesn’t go anywhere from there

    Might want to check file permissions on write/temp directory or if upload.php is corrupted. This infers start looking at the file system or web host php.ini uploads settings or restrictions. Just a thought considering no error messages on the screen but worth looking at php error log if you can access.

    • This reply was modified 7 years, 7 months ago by jgoldbloom.
    Thread Starter leighross

    (@leighross)

    @jgoldbloom Thanks for that – could you tell me how I might do that please?
    I have asked my host to look at it but they say they can’t find anything. I have asked the makers of the Theme I am using to look but it is happeining with any Theme used.

    If the webhost found nothing and other themes the same issue it could be in the file system so make sure you have latest version of WP, re-upload it and make sure your ftp or publishing client is not binary uploading php files and your php versioh is supported. Beyond this, not a clue considering no errors in screens or logs which is why my suggestions are file system based which you control. Good luck to you, I will let others comment.

Viewing 6 replies - 1 through 6 (of 6 total)
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