• Hi, after the update all the images I upload to the website have the caption and title like this:

    xr:d:DAGBW-84uUM:6,j:6418053179075451849,t:24040312

    I tried to find something in the settings, but nothing was found, I have to go one by one and remove this data, but my site is based on images and I upload dozens a day.

    Does anyone know how to solve it?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Moderator James Huff

    (@macmanx)

    This problem may be a plugin or theme conflict. Please attempt to deactivate all plugins and switch to the default Twenty Twenty-Three theme. If the problem goes away, re-activate them one by one to identify the source of the problem.

    If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to deactivate all plugins and change the theme for you while you’re still logged in without affecting normal visitors to your site.

    Thread Starter renatols

    (@renatols)

    Wow, good advice. I didn’t know this healthcheck plugin, I’ll try right now. Thank you so much.

    Thread Starter renatols

    (@renatols)

    I now realized that even with healthcheck and all plugins disabled, only Twenty Twenty-One, the error still occurs sending images through the gallery within the post.

    • This reply was modified 7 months, 4 weeks ago by renatols.
    • This reply was modified 7 months, 4 weeks ago by renatols.
    Thread Starter renatols

    (@renatols)

    I now realized that even with healthcheck and all plugins disabled, only Twenty Twenty-One, the error still occurs sending images through the gallery within the post. And even with the plugin activated and using Twenty Twenty-One the error occurs.

    Now, when any plugin is activated and I put the Tortuga theme for example, the problem did not occur.

    Thread Starter renatols

    (@renatols)

    In fact it is unstable, even with other themes the problem occurs. I think it might actually be something from the WP update

    Thread Starter renatols

    (@renatols)

    I have tested on several different domains with different themes and the same error occurs. It really seems to be something with the update.

    Thread Starter renatols

    (@renatols)

    I have tested on several different domains with different themes and the same error occurs.

    I had the same issue, then I found this thread: https://www.reddit.com/r/canva/comments/1bvjwst/exported_canva_images_add_xrd_information_in/

    It happens only with JPG images from Canva. Annoying, yes. But the fix in this thread worked! Hopefully, Canva resolves it soon

    Thread Starter renatols

    (@renatols)

    I imagine it could be related to Canva, as all my images have been there before.

    Thank you @poulomibasu

Viewing 9 replies - 1 through 9 (of 9 total)
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