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Hey there!

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Hello again,

### WordPress Environment ###

WordPress address (URL): https://www..nl
Site address (URL): https://www..nl
WC Version: 4.1.1
REST API Version: ? 1.0.7
WC Blocks Version: ? 2.5.16
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.1.3
Log Directory Writable: ?
WP Version: ? 5.4.1 – Er is een nieuwere versie van WordPress beschikbaar (5.4.2)
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ?
Language: nl_NL
External object cache: –

### Server Environment ###

Server Info: Apache/2
PHP Version: 7.3.18
PHP Post Max Size: 2 GB
PHP Time Limit: 120
PHP Max Input Vars: 1000
cURL Version: 7.62.0
OpenSSL/1.0.2k

SUHOSIN Installed: –
MySQL Version: 10.2.27-MariaDB-cll-lve
Max Upload Size: 1 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.1.1
WC Database Prefix: wp_
Totale databasegrootte: 310.13MB
Database datagrootte: 188.58MB
Database index grootte: 121.55MB
wp_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.44MB + Index: 0.41MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.27MB + Index: 0.20MB + Engine InnoDB
wp_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_apmm_custom_theme: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aws_cache: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
wp_aws_index: Data: 12.52MB + Index: 10.03MB + Engine InnoDB
wp_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_braapf_product_stock_status_parent: Data: 1.52MB + Index: 0.34MB + Engine InnoDB
wp_braapf_product_variation_attributes: Data: 5.52MB + Index: 11.55MB + Engine InnoDB
wp_braapf_term_taxonomy_hierarchical: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_braapf_variation_attributes: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_cd_customizations: Data: 1.52MB + Index: 0.19MB + Engine InnoDB
wp_cfs_contacts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cfs_countries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cfs_forms: Data: 0.30MB + Index: 0.00MB + Engine InnoDB
wp_cfs_membership_presets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cfs_statistics: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cmplz_cookiebanners: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cmplz_cookies: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_cmplz_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 1.52MB + Index: 0.56MB + Engine InnoDB
wp_em_bookings: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_em_events: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wp_em_locations: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_em_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_em_tickets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_em_tickets_bookings: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gs_woo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hidemysiteSecure: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_litespeed_img_optm: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_litespeed_optimizer: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_maxbuttonsv3: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_maxbuttons_collections: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_maxbuttons_collections_trans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mollie_pending_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nm_personalized: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_omega_index_changes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 13.50MB + Index: 5.31MB + Engine InnoDB
wp_pay_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pay_option_subs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pay_transactions: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
wp_pmxe_exports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_images: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 110.63MB + Index: 72.20MB + Engine InnoDB
wp_posts: Data: 22.52MB + Index: 7.06MB + Engine InnoDB
wp_pps_countries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pps_popup: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_pps_popup_show_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_redirection_404: Data: 0.38MB + Index: 0.34MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_redirection_logs: Data: 0.08MB + Index: 0.08MB + Engine InnoDB
wp_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_revslider_css_bkp: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders_bkp: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides_bkp: Data: 0.52MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_spectrom_sync: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_spectrom_sync_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_spectrom_sync_media: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_spectrom_sync_sources: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.25MB + Index: 0.33MB + Engine InnoDB
wp_terms: Data: 0.14MB + Index: 0.16MB + Engine InnoDB
wp_term_relationships: Data: 2.52MB + Index: 2.52MB + Engine InnoDB
wp_term_taxonomy: Data: 0.30MB + Index: 0.20MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_usermeta: Data: 1.52MB + Index: 0.70MB + Engine InnoDB
wp_users: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_w3tc_cdn_pathmap: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_w3tc_cdn_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wccs_conditions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wccs_condition_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 3.52MB + Index: 6.78MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfconfig: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilemods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfhits: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfknownfilelist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfstatus: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wtbp_tables: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wccl_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_indexable: Data: 0.16MB + Index: 0.05MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ywcars_messagemeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ywcars_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf-field: 1
acf-field-group: 1
ae_global_templates: 8
attachment: 3449
br_filters_group: 1
br_minmax_limitation: 1
br_product_filter: 43
custom_css: 5
customize_changeset: 15
cwginstocknotifier: 3
edfm_menu: 1
elementor_library: 18
essential_grid: 18
is_search_form: 1
location: 2
mc4wp-form: 2
nav_menu_item: 240
page: 27
popup: 1
popup_theme: 6
post: 1
product: 1020
product_variation: 18822
revision: 916
shop_coupon: 3
shop_order: 441
shop_order_refund: 12
static_block: 5
templatera: 8
testimonial: 3
vc_grid_item: 1
wafs: 1
wc_product_table: 1
wcdp_payment: 136
wcp_ruleset: 10
wcpcsu-custom-post: 2
wcs_ruleset: 16
woo_discount: 3
woo_discount_cart: 1
woo_product_tab: 11
wp_block: 1
wpcf7_contact_form: 1
wppopups: 1
wpt_product_table: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (42) ###

Redux Framework: door Team Redux – 3.6.18
404page – your smart custom 404 error page: door Peter Raschendorfer – 11.2.2
Advanced Woo Search: door ILLID – 2.03
Booster Plus for WooCommerce: door Pluggabl LLC – 5.0.0
C4D Plugin Manager: door Coffee4dev.com – 3.0.1
C4D Woo Variation Images: door Coffee4dev.com – 1.3.57 – Ge?nstalleerde versie niet getest met actieve versie van WooCommerce 4.1.1
Codefragmenten: door Code Snippets Pro – 2.14.0
Complianz | GDPR/CCPA Cookie Consent: door RogierLankhorst
Complianz – 4.6.3

Conditional Payments for WooCommerce: door Lauri Karisola / WooElements.com – 2.1.5
Conditional Shipping for WooCommerce: door Lauri Karisola / WooElements.com – 2.0.4
Contact Form 7: door Takayuki Miyoshi – 5.1.9
Duplicate Post: door Enrico Battocchi – 3.2.4
Google Tag Manager for WordPress: door Thomas Geiger – 1.11.4 – Ge?nstalleerde versie niet getest met actieve versie van WooCommerce 4.1.1
EasyAds for WooCommerce: door EasyAds – 0.2.4 – Ge?nstalleerde versie niet getest met actieve versie van WooCommerce 4.1.1
Electro Extensions: door MadrasThemes – 2.3.3 – Ge?nstalleerde versie niet getest met actieve versie van WooCommerce 4.1.1
Elementor: door Elementor.com – 2.9.11
Enhanced E-commerce for Woocommerce store: door Tatvic – 2.3.4 – Ge?nstalleerde versie niet getest met actieve versie van WooCommerce 4.1.1
Google Language Translator: door Translate AI Multilingual Solutions – 6.0.6
Kadence WooCommerce Email Designer: door Kadence WP – 1.4.1 – Ge?nstalleerde versie niet getest met actieve versie van WooCommerce 4.1.1
Loco Translate: door Tim Whitlock – 2.4.0
Really Simple SSL: door Rogier Lankhorst
Mark Wolters – 3.3.3

Redirection: door John Godley – 4.8
Replace Image: door Potent Plugins – 1.1.6
TinyMCE Advanced: door Andrew Ozz – 5.4.0
W3 Total Cache: door BoldGrid – 0.14.1
WC Hide Shipping Methods: door Rynaldo Stoltz – 1.3
WooCommerce Better Usability: door Moises Heberle – 1.0.38 – Ge?nstalleerde versie niet getest met actieve versie van WooCommerce 4.1.1
Woo Custom Stock Status: door Softound Solutions – 1.2.2 – Ge?nstalleerde versie niet getest met actieve versie van WooCommerce 4.1.1
WooCommerce Min Max Quantity & Step Control Single: door Saiful Islam – 1.6 – Ge?nstalleerde versie niet getest met actieve versie van WooCommerce 4.1.1
WooCommerce Advanced Free Shipping: door Jeroen Sormani – 1.1.4 – Ge?nstalleerde versie niet getest met actieve versie van WooCommerce 4.1.1
Advanced AJAX Product Filters for WooCommerce: door BeRocket – 1.4.2.3
WooCommerce-aanbetalingen: door Webtomizer – 2.5.36 – Ge?nstalleerde versie niet getest met actieve versie van WooCommerce 4.1.1
WooCommerce PAY. Payment Methods: door PAY. – 3.4.5
WooCommerce Product Tabs: door Nilambar Sharma – 2.0.2
WooCommerce: door Automattic – 4.1.1 (update naar versie 4.2.1 is beschikbaar)
Wordfence Security: door Wordfence – 7.4.7
Yoast SEO: door Team Yoast – 14.2
WP Mail Logging: door MailPoet – 1.9.6
Smush: door WPMU DEV – 3.6.3
YITH WooCommerce Compare: door YITH – 2.3.22
YITH WooCommerce Product Add-ons: door YITH – 1.5.23.3 – Ge?nstalleerde versie niet getest met actieve versie van WooCommerce 4.1.1
YITH WooCommerce Wishlist: door YITH – 3.0.10

### Inactive Plugins (1) ###

Regenerate Thumbnails: door Alex Mills (Viper007Bond) – 3.1.3

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

installatron_hide_status_test.php: door –

### Settings ###

API Enabled: ?
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: creative (creative)
external (external)
external (external-de)
external (external-fr)
grouped (grouped)
grouped (grouped-de)
grouped (grouped-fr)
simple (simple)
simple (simple-fr)
simple (simple-de)
variable (variable)
variable (variable-de)
variable (variable-fr)

Taxonomies: Product Visibility: creative (creative)
exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
fashion (fashion-2)
featured (featured)
image (image)
outofstock (outofstock)
photography (photography)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
travel (travel)
videos (videos)
wordpress (wordpress)

Connected to WooCommerce.com: –

### WC Pages ###

Winkelbasis: #19 – /shop/
Winkelmand: #3134 – /winkelwagen/
Afrekenen: #109875 – /betalen/
Mijn account: #3854 – /mijn-account/
Algemene voorwaarden: #2183 – /algemene-voorwaarden/

### Theme ###

Name: Electro Child
Version: 2.3.3
Author URL: https://madrasthemes.com/
Child Theme: ?
Parent Theme Name: Electro
Parent Theme Version: 2.5.5
Parent Theme Author URL: https://madrasthemes.com/
WooCommerce Support: ?

### Templates ###

Overrides: electro/woocommerce/archive-product.php
electro-child/woocommerce/emails/customer-on-hold-order.php versie 3.5.0 is verouderd. De hoofdversie is 3.7.0
electro/woocommerce/global/quantity-input.php

Outdated Templates: ?

Leer hoe te updaten

### Action Scheduler ###

Afgerond: 1.137
Oldest: 2020-05-23 18:21:31 +0200
Newest: 2020-06-23 17:43:09 +0200

In afwachting: 1
Oldest: 2020-06-23 18:37:16 +0200
Newest: 2020-06-23 18:37:16 +0200

Thank you for that! This kind of problem is usually caused by either a conflict with your theme or with another plugin.
?
The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Hey there, since we haven’t heard back from you in awhile I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.