Images suddenly disappeared off of woocommerce shop

  • Resolved clairehattrick3

    (@clairehattrick3)


    8 months, 2 weeks ago

    Hi,

    The images on my woocommerce shop are suddenly not appearing. They appear on the shop itself but when you click through to a specific product they disappear.

    Any help would be gratefully appreciated.

    thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey there, @clairehattrick3! Thanks for contacting us. I’m happy to help you.

    I checked your website and could see the issue you mentioned.

    Have you made any changes to the website recently? This could be adding or removing plugins or custom code, updating the theme or plugins, etc.

    Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Looking forward to your reply.

    Have a wonderful day!

    anastas10s

    (@anastas10s)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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