Images source (unknown) and not showing after upgrade to 5.3

  • jackrumble

    (@jackrumble)


    5 years ago

    We have a marquee banner on our homepage that contained 8 logo images. Some images are stored in “folders” plugin which we use to sort the images used across our site.

    These images were showing perfectly before the upgrade to 5.3

    Following the upgrade, the images are not showing – the image url works, which indicates that it isn’t a server side issue. Looking at the HTML the image source path is listed as source(unknown) for four of the images, and being pulled through correctly for the remaining four.

    We have tried re-uploading images, changing the permalink, playing around with the order of the images etc but cannot get them to work following the upgrade.

    We also noticed that on chrome mobile web browser the images are not being pulled through, on safari mobile web browser the

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi there, Do you use the Cloudflare SSL certificate? If you do, Please contact your SSL certificate provider to remove the cache from the Cloudflare. I hope it will help you.

    creartlab

    (@creartlab)

    Hello,
    I have the same problem.

    I purged all caches in Cloudflare but problem still there. I copied the whole installation in a second level domain, without Cloudflare cache and it’s the same.

    Any other ideas how to solve it?

    Hi there,

    Please try to follow the instructions. I hope it will be helpful.

    1. Settings > Permalinks > https://prntscr.com/pyl3ug

    -Thanks

    Same problem, some of the images within the admin as well have the same issue. Did anyone find a fix?

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Images source (unknown) and not showing after upgrade to 5.3’ is closed to new replies.