• Resolved denstl

    (@denstl)


    Trying to create a slide show with 8 images. The dimensions of the uploaded images are mostly 1920×2560. 6 of the 8 images get rotated in the slide show. 2 are OK. One of the OK images’ dimensions is 1577×2560. The other that is OK is 1920×2560 like most of the others. I have tried many combinations of the settings but still have the issue.

    I did add the images as standalone images on a page as well as added them to a table. Every one looks fine that way. Only issue is in the slider where 6 of the 8 get rotated sideways.

    Is there a way to tell it to NOT rotate the image in the slider.

    I am on Version 3.4.4 which I believe is the latest.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author FARAZFRANK

    (@farazfrank)

    Hi @denstl,

    This very new and strange issue I ever saw.
    It could be a possible JS or CSS conflict.

    Apply some to do:

    FIRST

    Delete all slide images from media(bulk/multiple delete).

    Re-upload them using slider interface, create slider and check preview.

    Second

    Can you send me the original images as zipping to test as making a slider on the local system?

    Third
    Try to deactivate another plugin 1 by 1 and check the page. May other active plugin conflicting the slides.

    Forth

    Disable the autoplay, slides rotating continues, I am unable to check.

    Thanks

    Thread Starter denstl

    (@denstl)

    Created a new slide and uploaded images from the slide interface. Same results. The link below should allow you access to a zip file that has the 8 images. Appreciate your thoughts and assistance.

    link to zip file with inages

    Plugin Author FARAZFRANK

    (@farazfrank)

    Hi @denstl,

    1. Delete all slider image from media.

    2. Download this package of the image – Images

    3. Upload new images to create a new slider again and see the magic. ??

    4. Rate the plugin ??

    I just resizes some of the images.

    Thanks for using my plugin.

    Thanks & Great Day

    • This reply was modified 4 years, 9 months ago by FARAZFRANK.
    Thread Starter denstl

    (@denstl)

    Thank you. Really appreciate your quick assistance. If you could provide guidelines for what dimensions would be best I’d appreciate that as well. Will rate the plug-in as well. This is first issue I’ve had with it and your support was nothing but first class!

    Plugin Author FARAZFRANK

    (@farazfrank)

    Hi @denstl,

    The best resolution for:
    Large desktop for the slider(height x width): 1980 x auto
    Medium size desktop for the slider(height x width): 1280 x auto

    Auto means height can be varied. Please rate the plugin for the support and plugin.

    Thanks & Great Day!

Viewing 5 replies - 1 through 5 (of 5 total)
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