Images replaced by ? placeholder

  • Resolved peterlanephotography

    (@peterlanephotography)


    4 years, 9 months ago

    You can see this on any page not just this one. After latest updates, WP, Divi, Jetpack … I realised that some images are missing when Jetpack image settings are enabled. Disabling the Jetpack image CDN turns them back alive.

    Please fix it.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 16 through 20 (of 20 total)
  • Plugin Contributor James Huff

    (@macmanx)

    Hm, sorry, this fell off of our radar somehow.

    Please contact us via https://jetpack.com/contact-support/?rel=support so we can take a closer look.

    Thread Starter peterlanephotography

    (@peterlanephotography)

    I don’t know how to contact that way so please be so kind and do it for me. Hope it will be fixed soon as all my sites look broken for 2 months already

    Plugin Contributor James Huff

    (@macmanx)

    You’ll find a contact form at that location. We cannot do this for you here, we’ll need tools available to us only over there.

    Thread Starter peterlanephotography

    (@peterlanephotography)

    James, are you going to help or not?

    This page is ridiculous! There is not contact form there! I tried to login 10 times already and still logged out. Not working!

    This whole support is ridiculous… it took AGES already!

    You put me in dead end. I can’t move any further!

    Plugin Contributor James Huff

    (@macmanx)

    Ok, please send an email to support (at) jetpack (dot) com instead.

    Again, we cannot do this for you here, we’ll need tools available to us only over there.

Viewing 5 replies - 16 through 20 (of 20 total)
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