• We have had some users recently, pasting images directly in to the text editor but these are not showing once the ticket has been submitted.

    I have done some investigating and I found that the paste is being encoded in to base64 from PNG. The URL then shows the full Base64 code which will not load as the error states “414 Request-URI Too Long”.

    I assume that something needs to be added to catch these type of Base64 urls and add a prefix to decode them.

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