Images on Property Listings Page Not Clickable

  • bkosvisionairy

    (@bkosvisionairy)


    2 months ago

    Dear Estatik Support Team,

    I am experiencing an issue with the property images on the listings pages of my website. Specifically, the images are not clickable, which is problematic as I would like visitors to be able to click on the images to view more details about the property.

    Issue Details:

    • On a property listing page, such as this example, the property images are displayed correctly, but they are not interactive or clickable.
    • I expected that the images would be clickable, leading users to either a gallery view or a detailed property page, but currently, they seem to act only as static images.
    • On different example sites they are clickable, so that you can view the enlarged images
    • The issue occurs across multiple properties on different listing pages.

    Environment Details:

    • WordPress version: 6.6.2
    • Estatik plugin version: 4.1.6

    Thank you for your assistance in resolving this issue!

    Best regards,
    Bram

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Estatik

    (@estatik)

    Hi!

    We see that a certain script file is throwing an error when an image is clicked. Please check your all.min.js file that is linked to your theme and try to resolve the conflict.

    Thread Starter bkosvisionairy

    (@bkosvisionairy)

    I am able to find the all.min.js file, however, I am not sure how I can resolve the conflict. Is there any way you can help me with that? We’ve upgraded to Pro by the way.

    Plugin Author Estatik

    (@estatik)

    Hi!
    When you upgrade to the PRO version, you’ll gain access to our support services – Support Area at estatik.net. Please contact us there, providing access to your website, and we’ll take a closer look at the issue.
    Also, keep in mind that if there is a conflict with the theme, it’s a good idea to reach out to the theme developers as well, especially if it’s a custom theme.

Viewing 3 replies - 1 through 3 (of 3 total)
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