Images not uploading

Hi @hahahahahahaha,

Could you please tell me what hosting you are on?
Also, yeah, if there are any errors in debug.log or in browser console, please share those here.

Best regards,
Anton

@vanyukov

Im on raidboxes.de and get following error in log file (replaced Ip and url):

2022/11/03 14:58:37 [error] 2936#2936: *11644 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught TypeError: Argument 1 passed to CF_Images\App\Core::maybe_save_hash() must be of the type array, null given, called in /home/wp/disk/wordpress/wp-content/plugins/cf-images/App/Core.php on line 521 and defined in /home/wp/disk/wordpress/wp-content/plugins/cf-images/App/Core.php:602
thrown in /home/wp/disk/wordpress/wp-content/plugins/cf-images/App/Core.php on line 602" while reading response header from upstream, client: 111.111.111.11, server: xxx.de, request: "POST /wp-admin/admin-ajax.php HTTP/2.0", upstream: "fastcgi://unix:/var/run/wordpress.php-fpm.sock:", host: "xxx.de", referrer: "https://xxx.de/wp-admin/upload.php?page=cf-images"

@hahahahahahaha,

Can you please try going into your Cloudflare account. Go to Images – Variants. And check if the “Flexible variants” is enabled.

Best regards,
Anton

@vanyukov

it is disabled.
Should i enable it?

@hahahahahahaha,

Yes. It should get auto enabled with the plugin, so something might be off, or it did not init properly for some reason. Please try to enable and see if that fixes everything.

Best regards,
Anton

@vanyukov

still no success.
I use wordpress multisite, maybe this is the problem?

It also shows me Offloaded: 15 images. I think i tried to upload 15 times now.

#6 {main}
#5 /home/wp/disk/wordpress/wp-admin/admin-ajax.php(187): do_action()
#4 /home/wp/disk/wordpress/wp-includes/plugin.php(476): WP_Hook->do_action()
#3 /home/wp/disk/wordpress/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#2 /home/wp/disk/wordpress/wp-includes/class-wp-hook.php(307): CF_Images\App\Core->ajax_bulk_process()
#1 /home/wp/disk/wordpress/wp-content/plugins/cf-images/App/Core.php(337): CF_Images\App\Core->upload_image()
#0 /home/wp/disk/wordpress/wp-content/plugins/cf-images/App/Core.php(521): CF_Images\App\Core->maybe_save_hash()
Stack trace:

@hahahahahahaha,

Ok, let me do some testing on a multisite install and see if I can figure it out. Are there any files in Cloudflare Images?

@vanyukov

no the folder is empty.

@hahahahahahaha,

I can’t replicate this on my multisite subdomain install as well.

Can you please check a few things on the Cloudflare side:

1. Go to Manage Account – Billing, select Subscription. You should have an active Cloudflare Images subscription.

2. Go to your user profile. Select API Tokens. And make sure that there the token you are using is active, has the “Account.Cloudflare Images” permission and has access to the proper account in the “Resources” field.

Best regards,
Anton

@vanyukov

Checked everything and its correct.

1. Status says connected
2. When i click the Upload Button it shows me “Initializing…” until i refresh page
3. When i click the Remove Button it shows me “Processing image 4 out of 9…” but there are no images on Cloudflare but 9 Images have been served already (not from Plugin).

Ok, so the Cloudflare side is not the problem. Let’s see if the plugin side is a problem. Can you please add:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );

to your wp-config.php file.

Then in the plugin in wp-content/plugins/cf-images/App/Core.php on line 519 right after:

$results = $image->upload( $path, $attachment_id, $name );

add

error_log( print_r( $results, true ) );

So it should look something like this:

$results = $image->upload( $path, $attachment_id, $name );
error_log( print_r( $results, true ) );

Try to offload an image. Then open up wp-content/debug.log and paste the last entries here. Or if there’s too much data there, you can use https://pastebin.com or any other service to paste a lot of data.

Hi @vanyukov

here is the log:

#0 /home/wp/disk/wordpress/wp-content/plugins/cf-images/App/Core.php(524): CF_Images\App\Core->maybe_save_hash()
Stack trace:
[04-Nov-2022 07:04:26 UTC] PHP Fatal error: Uncaught TypeError: Argument 1 passed to CF_Images\App\Core::maybe_save_hash() must be of the type array, null given, called in /home/wp/disk/wordpress/wp-content/plugins/cf-images/App/Core.php on line 524 and defined in /home/wp/disk/wordpress/wp-content/plugins/cf-images/App/Core.php:605
[04-Nov-2022 07:04:26 UTC] PHP Notice: Undefined property: stdClass::$variants in /home/wp/disk/wordpress/wp-content/plugins/cf-images/App/Core.php on line 524
[04-Nov-2022 07:04:26 UTC] PHP Notice: Undefined property: stdClass::$id in /home/wp/disk/wordpress/wp-content/plugins/cf-images/App/Core.php on line 523
)
(
[04-Nov-2022 07:04:26 UTC] stdClass Object

Hi @hahahahahahaha,

I need the part that’s after, please
[04-Nov-2022 07:04:26 UTC] stdClass Object

Best regards,
Anton

@vanyukov

04-Nov-2022 07:24:10 UTC] stdClass Object
#7 /home/wp/disk/word in /home/wp/disk/wordpress/wp-content/plugins/cf-images/App/Core.php on line 605
#6 /home/wp/disk/wordpress/wp-includes/class-wp-hook.php(307): CF_Images\App\Async\Task->handle_postback()
#5 /home/wp/disk/wordpress/wp-content/plugins/cf-images/App/Async/Task.php(198): CF_Images\App\Async\Upload->run_action()
#4 /home/wp/disk/wordpress/wp-content/plugins/cf-images/App/Async/Upload.php(83): do_action()
#3 /home/wp/disk/wordpress/wp-includes/plugin.php(476): WP_Hook->do_action()
#2 /home/wp/disk/wordpress/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#1 /home/wp/disk/wordpress/wp-includes/class-wp-hook.php(307): CF_Images\App\Core->upload_image()
#0 /home/wp/disk/wordpress/wp-content/plugins/cf-images/App/Core.php(524): CF_Images\App\Core->maybe_save_hash()
Stack trace:
[04-Nov-2022 07:08:17 UTC] PHP Fatal error: Uncaught TypeError: Argument 1 passed to CF_Images\App\Core::maybe_save_hash() must be of the type array, null given, called in /home/wp/disk/wordpress/wp-content/plugins/cf-images/App/Core.php on line 524 and defined in /home/wp/disk/wordpress/wp-content/plugins/cf-images/App/Core.php:605
[04-Nov-2022 07:08:17 UTC] PHP Notice: Undefined property: stdClass::$variants in /home/wp/disk/wordpress/wp-content/plugins/cf-images/App/Core.php on line 524
[04-Nov-2022 07:08:17 UTC] PHP Notice: Undefined property: stdClass::$id in /home/wp/disk/wordpress/wp-content/plugins/cf-images/App/Core.php on line 523
)

@hahahahahahaha,

That’s really strange. I set up a test account on raidboxes.de, and while I did have to add the defines via the control panel, rather than the plugin, after that it worked fine.

From the log above, it seems that the response is either empty or not showing up at all, which should not happen. Can you please email me at [email protected], I’ll need some additional details to debug this further.

Best regards,
Anton