images not uploading

@sterry521 Thanks for getting in touch! In order to help us troubleshoot, can you please share the following information?

1. Are you having trouble getting images to load when you place them within a story in the editor, or are you having trouble uploading them in the editor to the Media Library?
2. Are you seeing any kind of error message? If so, a screenshot would be helpful!
3. Who is your hosting provider?
4. Can you please share your Site Health information privately via this form?

Let me know if you have any questions on the above.

Hiya, @sterry521! Are you still having issues with images not uploading? We’re happy to help check on this but haven’t received a response. Please let us know if we can help. Thanks!

@sterry521 We are going to mark your topic as resolved as we haven’t received a response. Please feel free to open a new support topic if you continue to experience any issues. Thank you!

Yes the photos are still not uploading. I had sent a screen shot in but have not received a response from the email.

@sterry521 It looks like we haven’t received anything. Could you please submit the Site Health again privately via this form? and we’ll gladly check on this.

@sterry521 Friendly ping – have you had a chance to submit the requested information? We’d like to help but without additional details, it is difficult to troubleshoot the issue you are experiencing.

@sterry521 We are going to mark your topic as resolved as there has not been any activity. Please open a new support topic if you continue to experience any issues. Thank you.