Images not showing on mobile after 4.2 update

  • Resolved oldteaseller

    (@oldteaseller)


    3 years, 3 months ago

    REPORT No. JQCREBAF

    After setting up new features of the 4.2 release yesterday such as Guest Mode, Cache Mobile, Add Missing Sizes, and Generate UCSS, most images on our pages built with Elementor (https://www.io-te.dk and https://www.io-te.dk/okologi-og-naturligt-landbrug/ for example) won’t show when accessed on mobile phone (tested with safari/chrome browsers on iPhone).

    On plain Woocommerce-pages images are served properly, so the issue seems pagebuilder-related?

    I’ve tried to set Guest Mode, Cache Mobile, Add Missing Sizes, and Generate UCSS to OFF and purge all, yet the problem persists. If I disable LS Cache altogether in Tools, however, the images are served as usual.

    As I only see the problem when accessing our homepage on mobile phone (mobile view in desktop browsers shows the original images without problem), I am unsure how to troubleshoot the issue.

    Any help will be much appreciated!

    Screenshots: https://drive.google.com/drive/folders/1xBEYq2rsVpIg3hzF9zmRos1xSlzkcZ50?usp=sharing

    The page I need help with: [log in to see the link]

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Viewing 16 replies (of 16 total)
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