• Resolved Alcegraphics

    (@alcegraphics)


    Hello there,

    I have moved the website on another server and after that the images on Elementor pages are shown in backend but not in frontend.

    What I did to debug:

    • Deactivate all plugins
    • Delete cache on server
    • Create a new blank page with new images uploaded
    • Replace the old images with new ones

    Nothing has solved the issues, the images are not shown even on a new blank Elementor page, but I see them on backend.

    Any ideas?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Milos

    (@miloss84)

    HI there,

    If you’ve already tried the steps you mentioned and the images are still not displaying on the frontend, let’s explore a few more potential solutions:

    1. Update Permalinks: Go to Settings > Permalinks in your WordPress dashboard and click “Save Changes” to refresh the permalinks. Sometimes, this simple action can resolve image display issues.
    2. Check File Permissions: Ensure that the file permissions on your server are set correctly. Images should typically have permissions set to 644, and directories to 755. Incorrect permissions can prevent images from being displayed.
    3. Verify Image Paths: Double-check the image paths in Elementor. If you’ve moved the website to another server, the image paths may be incorrect. Edit the pages in Elementor and make sure that the image URLs are pointing to the correct location. You can try to use our replace URL feature, -After you’ve migrated your website, most likely you changed the URL of your website as well, these are the steps you need to take:Go to Elementor > Tools > Replace URL Tab.Enter your old-url and your new-url and click Replace URL.Under the General Tab > Regenerate CSS, click Regenerate Files.
    4. Check .htaccess File: Make sure your .htaccess file is intact and correctly configured. If it’s corrupted or misconfigured, it can cause issues with image loading.
    5. Check for SSL Issues: If your website is using SSL, make sure that all resources, including images, are loaded securely. Update the image URLs to use “https://” instead of “https://” if needed.
    6. CDN Issues: If you’re using a Content Delivery Network (CDN), clear the CDN cache and ensure that it is configured correctly for the new server.
    7. PHP Version Compatibility: Ensure that the PHP version on the new server is compatible with your WordPress version and Elementor. Incompatibilities can sometimes lead to issues with image display.
    8. Theme Compatibility: Confirm that your theme is compatible with the latest version of WordPress and Elementor. You may want to switch to a default WordPress theme temporarily to see if the issue persists.
    9. Server Logs: Check your server logs for any error messages related to image loading issues. Server logs can often provide clues about the root cause of the problem.

    Thread Starter Alcegraphics

    (@alcegraphics)

    Hello there,

    Thanks for answering.

    The issue I see in the code is as follow:

    <img decoding="async" width="1024" height="768" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="https://www.carpmagazine.it/wp-content/uploads/2022/09/306033543_762370981733737_1986140673919753668_n.jpg" class="attachment-full size-full wp-image-9972" alt="Carpfishing Ledro lake" data-srcset="https://www.carpmagazine.it/wp-content/uploads/2022/09/306033543_762370981733737_1986140673919753668_n.jpg 1024w, https://www.carpmagazine.it/wp-content/uploads/2022/09/306033543_762370981733737_1986140673919753668_n-300x225.jpg 300w, https://www.carpmagazine.it/wp-content/uploads/2022/09/306033543_762370981733737_1986140673919753668_n-768x576.jpg 768w" data-sizes="(max-width: 1024px) 100vw, 1024px">

    The source of the image is incorrect, and therefore not shown properly.

    I don’t get how this happens as far as all the cache is disabled, there is no cdn, and even uploading again the image or a new one the problem persists

    • This reply was modified 10 months, 2 weeks ago by Alcegraphics.
    Thread Starter Alcegraphics

    (@alcegraphics)

    I have uploaded WordPress again and it works now

Viewing 3 replies - 1 through 3 (of 3 total)
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