Images not showing on browser

Hi @bryanjepson

At first, thank you for choosing our theme and service.

Can you please describe the issue you have in more detail? Please share a direct link to the page where the issue appears and for more clarifications, please share screenshots of the issue.

Kind Regards

image dropping off website issues
Hi there. Please help me. I am not computer literate, but I have a similar problem as the person above has highlighted, with my website. I would be very grateful if someone could advise me why the images I download onto my website sometimes drop off. They appear on my dashboard, but not on the browser. I have seen the wording below on my suggested website Security Fixes on my dashboard.. Is this something to do with the problem? ..and if it is, how do I solve it, or if it isn’t how do I solve this image drop-off problem? I am an artist and so having images of my work on my website is very important to me. Wording… “The setting for post_max_size is smaller than upload_max_filesize, this could cause some problems when trying to upload files.”
Here is a link to one of the pages on my website where the problem has arisen. You will see that some image are gone and appear as a blank black box. https://www.cathhodsmanwildlifeartist.com/gallery-1-2/ If help could be given in every-day language, that would be fab, as I’m not very computer-literate. Many thanks

Hi @cassie01

At first, thank you for choosing our theme and service.

Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email –[email protected] as well

We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

Kind Regards