Images not showing in pdf

  • Resolved gartond

    (@gartond)


    3 years, 8 months ago

    Hi,
    The function that this plug-in has to generate pdfs that mimic precisely the page is very exciting! I get a perfect pdf except that all images are missing. I get the captions, perfect and in the right place, but all picture are white (blank) with the feature picture all black.

    I am using the WPZoom Incite template. Is there a compatibility issue or is this fixable. I do hope so, as a pdf generator that mimicks the page is just what I am after and except for the pictures not appearing, it is perfect.

    (Most of my posts are created using 50:50 or 30:70 columns, which don’t seem to affect the pdf, they are perfectly reproduced, except for the missing pictures)

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  • Hi,

    Could you please upgrade MPDF library on the PDF&Print settings page if you didn’t do it yet?

    If the issue still exists please describe how do you add images to your site.

    You can also try to use the “Full Page PDF” option. In this case, the plugin will mirror what is shown on the screen.

    Hi,

    Since there is no reply from you, we consider this topic as resolved. We hope you’ve found the solution. If you have any questions, please feel free to contact us via our Help Center – https://support.bestwebsoft.com/.

Viewing 2 replies - 1 through 2 (of 2 total)
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