Images Not showing in my web story dashboard

Hello @amitkumar1997 ,
Sorry to hear you are facing an issue with the media panel. Could you please check for any browser console errors in the browser dev tools and send us a screenshot?

Also, could you tell me if the same issue occurs in a Chrome incognito browser and when Web Stories is the only plugin enabled?

i have done these all process but still facing this problem if any browser related problem then my other website media panel working fine on same browser

https://file.io/0eJ97tNsKRdw

@amitkumar1997 Thank you.

Could you provide your Site Health information so I can take a further look? You can share privately if you prefer.

Done

@amitkumar1997 Thank you for submitting. I will follow up shortly after reviewing it.

• This reply was modified 2 years, 5 months ago by Jan Dembowski.

@amitkumar1997 It looks like the screenshot for the browser console errors was deleted. Can you please share any browser console errors once more?

JQMIGRATE: Migrate is installed, version 3.3.2
? enable copy content js called
? Object
5918.js?ver=1e5a08fd930433b60710:23 [Web Stories] Tracking event “timing_complete” took too long to fire.
(anonymous) @ 5918.js?ver=1e5a08fd930433b60710:23
5918.js?ver=1e5a08fd930433b60710:23 [Web Stories] Tracking event “load_media” took too long to fire.
(anonymous) @ 5918.js?ver=1e5a08fd930433b60710:23
react-dom.min.js?ver=17.0.1:9 Uncaught Error: Minified React error #200; visit https://reactjs.org/docs/error-decoder.html?invariant=200 for the full message or use the non-minified dev environment for full errors and additional helpful warnings.
at e.render (react-dom.min.js?ver=17.0.1:9:117436)
at classic.js?ver=1.0.100:1:73409
DevTools failed to load source map: Could not load content for chrome-extension://eakacpaijcpapndcfffdgphdiccmpknp/scripts/content_page.map: System error: net::ERR_BLOCKED_BY_CLIENT
DevTools failed to load source map: Could not load content for chrome-extension://fcgbopaomlpldhbinhgebmkcnkfconmn/js/contentScript.bundle.js.map: System error: net::ERR_BLOCKED_BY_CLIENT

@amitkumar1997 The images are in the media library are actually linked to the page/posts/webstories where it is used. If you delete the image from media library then it will be also deleted by default from the page/post/webstories. Hope I could help you.

hi any update

Unfortunately so far we’re not able the reproduce this issue from our end.

The console errors do not seem related to the Web Stories plugin, they are coming from Chrome extensions and other plugins.

Does this also happen if you disable all other plugins and activate a WordPress theme like Twenty Twenty Two?

To safely simulate this, navigate to WordPress Plugins and click on Web Stories > Troubleshoot. You will see that the Troubleshooting mode has been enabled. This mode only affects the experience of the logged-in user, not your website visitors.

Please let us know if that helps.

If not, do you perhaps have another WordPress site to test and see whether the same issue exists there?

i have done these all process already ok and also opening in other browser this error showing and other website working fine how it is possible

As mentioned above the console errors do not seem related to the Web Stories plugin, and indicate Chrome extensions and other plugins are involved.
Since Web Stories is working on another site, it sounds like you have something interfering the plugin on this site.

You could try temporarily disabling browser extensions one by one to check if one is responsible.

Also, try switching to a default WordPress theme and temporarily disabling all of your plugins.

I suggest reaching out to your hosting provider for further assistance as they can provide you with debug/error logs that will help narrow down the culprit.

@amitkumar1997 We will mark your topic as resolved as we haven’t received any further response. Please feel free to create a new support topic for any other issues. Thank you!