Images Not Showing

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  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you try to reactivate the plugin, and disable the Photon module, as explained here:
    https://jetpack.me/support/#turn-off-jetpack-modules

    If your images reappear, could you try switching to a different theme for a few minutes, reactivate Photon, and let me know if the images appear when you use a different theme?

    Thanks!

    Thread Starter mpromp2

    (@mpromp2)

    Photon doesn’t have a deactivate option and I paid for my theme and the install just a month ago, so switching themes isn’t an option right now.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Photon doesn’t have a deactivate option

    Here is a quick video to show you how to disable the Photon module:
    https://i.wpne.ws/Mr5m/content

    I paid for my theme and the install just a month ago, so switching themes isn’t an option right now.

    If disabling Photon solves the problem, it might be useful for us to continue to investigate in order to find out if the problem is caused by a conflict with another one of your plugins, or a conflict with your theme. If that’s a theme conflict, we’ll try to get in touch with the theme author to see if we can solve the conflict.

    If the images reappear when you disable Photon, could you consequently try the following:

    1. Switch to Twenty Twelve
    2. Enable Photon
    3. Check if the images appear
    4. Disable Photon
    5. Switch back to your theme

    It would be really helpful in order to understand the issue on your site.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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