images not loading. A cache issue?

  • Resolved dbrabyn

    (@dbrabyn)


    2 years, 11 months ago

    Lots of “Failed to load resource: the server responded with a status of 404 ()” on the images.

    Any ideas what is causing this?

    Is this a cache plugin issue? I’m using the Breeze plugin.

    Not sure how to configure it to fix this. I put sbi-scripts.min.js on the exclusion list but that’s not working.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @dbrabyn,

    Thank you for reaching out to us for assistance. This could be related to recent security updates from our end. First, please go to Instagram Feed > Settings > Instagram Accounts > remove the connected account(s) > click the Save Changes button. After this, click the blue Connect an Instagram Account button and go through the connection process again, select your account as Primary Feed under Instagram Accounts, you will also want to set the Check for new posts to be in the Background then Save Changes again.

    After this, go to Instagram Feed > Customize and ensure you have Favor Local Images enabled and click Reset Resized Images and Clear Backup Caches. Finally, clear any website cache then load the page with the feed again.

    Should you still have issues after this, let me know as I am happy to provide further assistance.

    Best regards.

Viewing 1 replies (of 1 total)
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