Images Not Loading

  • My slide show images are not loading on my site. I have reloaded them but they still not show. I do see the file names changes as the slides move but there are no images. My site is tovagarr.com

    Can you help diagnose the issue?

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    It appears you have a permissionsn issue on your uploads directory

    Failed to load resource: the server responded with a status of 403 (Forbidden)
https://www.tovagarr.com/wp-content/themes/natural/lib/timthumb.php?src=http…ntent/uploads/2013/12/Tova-Slideshow3-e1389459935217.jpg&w=1500&h=400&zc=1 Failed to load resource: the server responded with a status of 403 (Forbidden)
https://www.tovagarr.com/wp-content/themes/natural/lib/timthumb.php?src=http…ntent/uploads/2013/12/Tova-Slideshow2-e1389460056598.jpg&w=1500&h=400&zc=1 Failed to load resource: the server responded with a status of 403 (Forbidden)
https://www.tovagarr.com/wp-content/themes/natural/lib/timthumb.php?src=http…tent/uploads/2014/01/1066564_60279004-e1389465793864.jpg&w=1500&h=400&zc=1 Failed to load resource: the server responded with a status of 403 (Forbidden)
https://www.tovagarr.com/wp-content/themes/natural/lib/timthumb.php?src=http…ntent/uploads/2013/12/Tova-Slideshow1-e1389460138693.jpg&w=1500&h=400&zc=1 Failed to load resource: the server responded with a status of 403 (Forbidden)
https://www.tovagarr.com/wp-content/themes/natural/lib/timthumb.php?src=http…ntent/uploads/2014/01/948508_88800125-e1389465974100.jpg&w=1500&h=400&zc=1 Failed to load resource: the server responded with a status of 403 (Forbidden)
    Thread Starter tovagarr

    (@tovagarr)

    Thank you Steve. Can you help me locate where to fix this issue?

    Hey Tovagarr,

    It’s possible there’s a permission issue, but at first glance I think it might not be.

    The url’s your slider is trying to use are messed up. This could be the slider creating a problem or possibly how the urls are being put in.

    For example, one of the images https://www.tovagarr.com/wp-content/uploads/2013/12/Tova-Slideshow3-e1389459935217.jpg is totally accessible when I removed the extra text.

    If you have the Tim Thumb plugin, you might consider disabling/removing it.

    It can depend on how the slider is build and how it references the image files.

    Not a terribly complicated thing for someone with a little bit of PHP chops to fix, but the root problem is a bit difficult to identify from the front end.

    Yeah, looks like the &w=1500&h=400&zc=1 at the end of the images is triggering some modsecurity or other firewall/security trigger when viewing the. On closer inspection, the URL is not formed right. It should be:
    https://www.tovagarr.com/wp-content/uploads/2013/12/Tova-Slideshow3-e1389459935217.jpg?w=1500&h=400&zc=1

    That first “&” should be a “?” to indicate URL parameters. Probably a bug in the slideshow plugin you are using.

    • This reply was modified 8 years, 2 months ago by MarkRH.
    • This reply was modified 8 years, 2 months ago by MarkRH.
    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    As you use a commercial theme and need support, please use their official support channel. We feel they are best equipped to support their products.

    https://themeforest.net/item/natural-powerful-responsive-wordpress-theme/2358157/support

Viewing 5 replies - 1 through 5 (of 5 total)
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