• Hello,
    Thank you for your work on this great plugin. I hope that you can help me. My client’s portfolio started not working properly today. He reported that it would only load 4 images of over 100 images. I saw that the plugin needed updating so I did that but now none of it is not displaying properly (and still only 4 images. Most images are full width and not in Final Tiles style mosaic layout. I have no idea what else to do to trouble shoot! ??

    Thank you in advance!
    Kathy

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter kathyjimenez

    (@kathyjimenez)

    Another hint: It looks like each of the images won’t take the custom thumbnail sizes and will only display at the image’s native size.

    Diego

    (@greentreelabs)

    Hi Kathy,

    I checked your galleries, there’s a couple of things:

    A) most important. For some reasons the image attributes width and height on the markup are wrong. It’s like the server had some old values or maybe another plugin is resizing the images in some weird way.
    I’m writing an update for my plugin to bypass this kind of situations but it won’t be ready before a couple of days, in the while you can try this workaround:

    1. add the following code inside the Custom script box:

    jQuery(".final-tiles-gallery img").removeAttr("width").removeAttr("height");

    2. enter the value 1000 inside the “Delay” field from the Customizations section.

    B) the second problem is the images are probably a bit too large for the current page, so adjust the size by using a lower value (try 50% for example) of the Image Size Factor (General section).

    Diego

    • This reply was modified 7 years, 3 months ago by Diego.
    Thread Starter kathyjimenez

    (@kathyjimenez)

    Thank you so much… will give it a try!

    Diego

    (@greentreelabs)

    Hi Kathy,

    got your email, answering here. I published a new update and checked your site, did you already update? I see the gallery working perfectly now.

    Diego

Viewing 4 replies - 1 through 4 (of 4 total)
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