• Resolved indyparker

    (@indyparker)


    Hi,

    After using your plugin to convert our images to WebP, a strange thing is happening.

    The images display as broken icon links on pages when viewing on a mobile phone which has no WiFi connection. Therefore, a slower internet connection.

    https://prntscr.com/1hnjndw

    https://prntscr.com/1hnx9qh

    With WiFi on, the images display.

    They do display on non-WiFi mobile, only if I deactivate the plugin.

    I have no other plugin interfering with yous. I am using W3TC for the cache but have Lazy Loading off.

    Please advise why this is happening. It is stopping me from using your useful plugin.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    Hello @indyparker,

    Thanks for your message.

    Unfortunately, I am not able to help you. I have no idea why something like this could work. This is my first time seeing something like this. I checked your website and I don’t see any problems.

    Best,
    Mateusz

Viewing 1 replies (of 1 total)
  • The topic ‘Images not Displaying on Mobile (non-WiFi)’ is closed to new replies.