Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor slidervilla

    (@slidervilla)

    I just tested your site on IE 10 and found no issue with the appearance of images. Please let em know if you fixed the issue by yourself.

    Hello there!
    I happen to have the same problem with my website .

    The slider works perfectly in most browsers, except for IE9 & 10 where the images does not show up.

    Any idea on what the problem could be?

    Thanks

    Hi there,

    We had tested your site on IE9 & 10, But the images are looking fine at our end. Please find the attached image with this message of your site on IE9 or 10.

    https://imgur.com/nUgsYpC

    Best Regards,
    Sukhada,
    SliderVilla Support Team.

    Hello,
    thanks for your answer, but I see you’re using an IE emulator to test IE versions…
    Emulators are not a reliable way to test browsers.
    Indeed, my slider works fine on every emulated versions of IE, but it does not work on a “real” IE10/IE9 browser.

    The images do not show (although the text and sliding effects work fine).
    https://imgur.com/GuyHOV2

    What’s wrong??

    thanks for your time.

    Yikes. This is an issue. Was able to reproduce using https://browserling.com.

    Hi there,

    We have tested your site on IE 9, the issue is causing because the slider images are not taking width and height properly. To solve the issue please go to Settings => Miscellaneous => Custom Styles => add below style here,

    .smooth_slider .smooth_sliderb .smooth_slideri img {
    height: auto !important;
    width: auto !important;
    }

    Thank you for all your patience.
    Hope it will help.

    Best Regards,
    Sukhada,
    SliderVilla Support Team.

    Hello,

    it works!!

    Well… not the way you advised, but I had to paste the code in my theme styles.css file, because it wasn’t applied when just pasted in the back office.

    I guess some of my custom styles overwrote the smoothslider styles…
    Well, thanks A LOT for you help!

    I hope you have a great day ??

    Lisa

    Thread Starter jon.m.downey

    (@jonmdowney)

    THank you for this fix.

Viewing 8 replies - 1 through 8 (of 8 total)
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