• Resolved rhiannonppl

    (@rhiannonppl)


    When I link to a page on my site in Facebook or Twitter, no image appears. This is true whether or not a social media image is explicitly set for the page.

    Facebook debugger says

    Provided og:image URL, https://www.prepress-projects.co.uk/wp-content/blogs.dir/1/files/2017/09/IMG_1873.jpg does not have a supported extension.
    The following required properties are missing: fb:app_id

    However, the file is a jpeg and has a .jpg extension, and I have provided the app ID and secret in the plugin settings.

    All the og: tags appear to be present correctly in the code, my robots.txt allows bots, and I have repeatedly cleared Facebook’s cache. Is there anything else I can try?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
Viewing 6 replies - 1 through 6 (of 6 total)
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